Verification Steps
1. Check PC / Mobile Web Operating Environment
We recommend using Google Chrome (latest version).
You can download Google Chrome from here.
※ Safari, Edge, Firefox, etc. are not supported in any version.
※ If the screen size is reduced, it may not display correctly or you may not be able to upload images.
Please use the window size at maximum.
Related Pages
Related Pages
2. Turn off Extension Settings
For instructions, please refer to the Google Help Page below.
Installing and Managing Extensions
3. Access from an Incognito Window
For how to open an incognito window, please refer to the Google Help Page below.
4. Clear Browser Cache and Cookie Data
For instructions, please refer to the Google Help Page below.